What can managers learn from gourmet chefs? In this case, a lot. Davide Oldani is owner of a gourmet restaurant close to Milan, where he offers gourmet-quality food at an incredible cost-quality ratio. To be able to do this, he re-modeled the typical business model of gourmet restaurants.
The restaurant is located outside of Milan and has only 35 seats. This results in less rent. It is fully booked each evening with an 18-months waiting list.
The focus is strict on seasonal products. In this way, the best quality at an acceptable price can be ensured.
There are no waiters. The cooks themselves serve the dishes. Thus, they can explain how they prepared the food. A special relationship with the guests evolves consequently.
These are a couple of examples how Davide Oldani re-invented the business model. This video from a Harvard Business School case deals with a different type of business one usually does not discuss often in the management arena. Yet it is an inspiring and catchy example of winning through business model innovation.
Link: Youtube - Harvard Business School Playlist - https://www.youtube.com/watch?v=Z_RwG1MGz0Q&list=PLPndSdqaaC1YEWG5-KHrryqydjoLkkUmq&index=1